After-sales Service

professional focus

1. With more than 20 years of production history, it is a national high-tech enterprise integrating R&D, manufacturing, marketing and service. It has a relatively large-scale R&D institution in its domestic counterparts, a complete production and manufacturing system and a marketing service network.

2. Precise process, reasonable and simple design

3. User needs are given priority, and technical standards are leading

4. Prioritize performance efficiency and lead product updates

Cost-effective advantage

1. Select the configuration of sophisticated products in the industry to ensure product quality

2. Excellent product and affordable price

Non-standard customization, no price increase, no extension

1. With years of practical experience, solid technical force and strong working ability, we can provide professional, reasonable and reliable overall mechanical solutions according to the individual needs of customers.

No customer quality complaints for many years

1. The nanny-style regular return visit eliminates the hidden dangers of early equipment failures and ensures the stability of the equipment

2. Strong professional after-sales service ability, solve problems quickly

3. Modular design of the whole machine, easy to transport and install

4. It is produced according to the factory standard, with a one-year mechanical warranty, half a year for electrical appliances and components, and random vulnerable accessories are provided. After the maintenance period expires, the provided equipment will be repaired for life at cost

Your Questions. Our Answers

Frequently Asked Questions

You will find answers to all of your most common Electrical Services related

questions located here.

How to install and debug the laminating machine?

Some friends who have just come into contact with the packaging industry asked us how to install and debug the laminating machine after purchase? I will give you a brief introduction to provide you with a reference The installation and commissioning of the equipment are organized and implemented by our company, and the seller is responsible for guiding the installation and commissioning, but the seller shall be responsible for the losses caused by errors in the guidance.

Delivery packaging?

Each of our machines will be inspected before delivery to make sure that it is correct. We cover the rain-proof plastic film, wrap the film, and then hoist it to the car, fix the rope, and cover it with a rain cloth to ensure that it is delivered to you in good condition. on hand.

What are the characteristics of the special glue for automatic card mounting machine?

In the lamination process of the automatic card laminating machine, adhesive glue is needed. In fact, there are many kinds of glue, and the effects of different glue types are also different. Therefore, it is recommended to use professional glue for laminating machine. So what are the characteristics of the special glue for card mounting machine compared with ordinary glue? The following is a list for everyone. The special glue for card mounting machine has the following characteristics:

1. The special glue for card mounting machine is an environmentally friendly and non-toxic glue.

2. Butuo glue (not gel), its fluidity is very good, which makes its mechanical properties also high.

3. Its bonding flatness is better than that of general glue, which is mainly due to the fact that the professional glue of the card mounting machine has the characteristics of non-returning and no particles.

4. Fast drying, less dosage, and high bonding fastness, thus greatly reducing the cost of printing.

5. The special glue for the card mounting machine is transparent, which does not affect the printing effect of the product, but it should be noted that it is antifreeze (minus 3-5 degrees does not affect the quality).

What parts are included in the maintenance method of the thermoforming machine?

Steps:

1. The mold clamping high pressure is set to 135bar, 10%; the low pressure speed is set to 20%, the low pressure position is set to 100mm; the low pressure time is set to 5 seconds.

2. Use the die adjustment to advance and retreat to establish the clamping force; the maximum value of the pressure gauge of the system pressure gauge when the die is closed at high pressure shall prevail. Refer to the clamping force oil pressure comparison table.

3. Set the low pressure position to zero after opening the mold.

4. Press to close the mold until the molds contact and release immediately. At this time, the position of the movable mold is assumed to be “X”, and the low pressure position is set to “X+1” mm.

5. Then set the low voltage protection width: the low voltage protection width is the distance from low speed to low voltage.

6. The low-voltage protection time is usually set to 1.2 seconds.

How long is the warranty period of the machine?

It is produced according to the factory standard, with a one-year mechanical warranty and half a year for electrical appliances and components. And comes with random vulnerable accessories.

How long will it take to ship?

Delivery (delivery) within 15 to 25 working days from the date of receipt of deposit and samples. (In case of special circumstances, we can deliver (deliver) the goods according to the customer’s date)

The thermoforming machine is roughly divided into three main parts:

1. Electric control part: Traditional injection molding machines use contact relays to switch various actions, which often fail due to loose contact screws and aging contacts. Generally, new products should be replaced after one million times of use to ensure the stability of electronic control. In particular, environmental factors such as dust adhesion and air humidity will also affect the operation of the machine. Modern injection machines use contactless integrated circuits, and the connection of wires is greatly reduced, which significantly improves the defects caused by wires and improves stability.

2. Institutional part: The mechanism part should be regularly maintained and lubricated to reduce the coefficient of friction and wear. The nuts and locking screws on the head plate should be checked regularly to prevent the Colin column from breaking due to uneven force. The mold thickness adjustment mechanism should regularly check whether the large gear or chain of the transmission shaft is offset or loose. Whether the pressure plate screw on the gear is loose, whether the lubricating oil is sufficient, etc.

3. Hydraulic part: In the hydraulic system, attention should be paid to the cleanliness of the hydraulic oil to maintain the quality of the hydraulic oil. The hydraulic oil with good stability and high quality should be used. In addition to regular replacement, the working temperature should be properly controlled below 50C to avoid deterioration due to It affects the stability of hydraulic action.

Service Hotline:
0086-577-65575555

Contact us

Tel: 86-0577-65575555

Mobile: 86-13567760620

Tel:  86-0577-65575555

Email: ryan@wylong.com

Address: No. 777 Rongda Road, Shangwang Street, Rui’an City, Wenzhou City, Zhejiang Province

Copyright © 2022 Zhejiang Wylong Machinery Co., Ltd.
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